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777 Ala Moana Blvd Honolulu, HI 96813
777 Ala Moana Blvd, Honolulu, HI 96813
Sales: (808) 564-9900 | Service: (808)564-9970 | Parts: (808)564-9960

Parts Warranty


MOPAR PARTS & ACCESSORIES LIMITED WARRANTIES

Mopar Basic Limited Warranty

Except as noted below, over-the-counter or wholesaleMopar parts are warranted against defects in workmanship or materials for 24 months/unlimited miles for parts exchange only. Mopar parts installed by an authorized Chrysler Group LLC dealership or studio are warranted for 24 months/12,000 miles for both parts and labor, or for 24 months/unlimited miles for parts exchange only, whichever is more favorable to the customer.

Mopar parts replaced on a Chrysler Group LLC vehicle still covered by the Chrysler New Vehicle Basic LimitedWarranty are warranted for the remainder of the New Vehicle Basic 3 year/36,000 Mile LimitedWarranty, or for Mopar’s Basic 24 month LimitedWarranty from the original installation date, whichever is more favorable to the customer.

Mopar’s Basic LimitedWarranty covers the cost of towing a vehicle to the nearest authorized Chrysler Group LLC dealership if the failure of a covered part causes the vehicle to be inoperative. If a Mopar part is installed in a Chrysler Group vehicle by an authorized Chrysler Group dealer, and if, while that part is still under warranty, it causes other parts to be damaged or to fail, those other parts will be repaired or replaced under warranty, regardless of whether the other parts were covered by a Chrysler warranty at the time of failure.

These warranties are the only express warranties made by Chrysler for Mopar Parts and Accessories. Except where prohibited by law, this warranty is the sole and exclusive remedy. No person, including a dealer or employee of Chrysler Group LLC, or its affiliated corporations has the authority to vary or change these warranties.

Mopar parts sold with a separate manufacturer’s warranty are not eligible for theMopar warranty. Warranty information on these parts is provided with the part or in its packaging. Examples include: Garmin Navigation, TomTom Navigation, Katzkin Leather, Koss Headphones, Truck Bedliners and MasterShield Rust, Paint Sealant and Fabric Protection.

Exceptions

The following Mopar products have time and mileage limitations, or warranty coverage that differs from the general coverage described above:

  • Mopar Batteries
  • Mopar Collision Parts
  • Mopar Catalytic Converters
  • Mopar Remanufactured Powertrain
  • Mopar Performance Parts
  • Mopar Lifetime LimitedWarranty on Value Line Brake Pads/Shoes, Value Line Shocks/Struts and Value Line Mufflers

Mopar Replacement Battery Limited Warranty

Batteries found to be defective in materials or workmanship will be replaced at no charge for the part specified free replacement period from the date of purchase, as noted below.

Batteries installed on a Chrysler Group vehicle covered by the New Vehicle Basic Limited Warranty, which are found to be defective, are warranted for the remainder of the New Vehicle Basic LimitedWarranty, or within the free replacement period, whichever is more favorable to the customer.

If the vehicle is no longer covered by the New Vehicle Basic LimitedWarranty, and the free replacement period for theMopar BatteryWarranty has expired, the owner may receive a prorated allowance toward the purchase of a new Mopar replacement battery. This warranty is given only to the original retail purchaser, and this warranty is thus non-transferable. The prorated amount will be computed by dividing the number of months since the date the battery was purchased (as shown by the date on the customer repair order or parts counter ticket) by the number of months of proration shown on the battery and multiplied by the purchase price of the battery. A battery that fails under the New Vehicle Basic LimitedWarranty will be replaced with a Mopar battery of equal or next highest amp-hour rating.

What is Not Covered:

Batteries that are discharged are not considered defective.

Mopar Collision Replacement Parts Lifetime Limited Warranty

This warranty is not transferable to a subsequent owner of the vehicle.

Chrysler Group LLC warrants, to the original purchaser only, Mopar Replacement Sheet Metal products, including plastic bumpers covers and grilles, against defects in material or workmanship for as long as the original purchaser owns the vehicle on which the part is installed.

This warranty includes perforation (metal rust-through) due to corrosion in normal use. Replacement sheet metal products which prove to be defective due to perforation (inside-out rustthrough only) will be repaired or replaced at the option of Chrysler. If the vehicle is eight (8) model years old or more, Chrysler may replace the defective part with a comparable salvage part. This warranty covers the cost of parts, labor and paint for replacement parts, including outer-panel sheet metal parts, if incurred as a result of the failure; if preapproved by Chrysler; and if an authorized Chrysler Group dealer originally installed the part. Parts are covered on a replacement basis only, if the original part was sold over the counter. This warranty is not transferable.

What is Not Covered:

This warranty does not cover corrosion due to fire, accident, vehicle abuse, owner negligence or vehicle alteration; corrosion caused by sand, hail, airborne fallout, chemicals, salt, road hazards or stone damage; or surface paint deterioration or corrosion (other than inside-out perforation).

Mopar Replacement Catalytic Converter Limited Warranty

Mopar replacement Catalytic Converters are warranted against defect in materials or workmanship for 3 years/25,000 miles from the date of installation, whichever comes first. The external converter shell and end bushings are warranted against defect in materials or workmanship for 5 years/50,000 miles from the date of installation, whichever comes first.

Mopar Remanufactured Powertrain Limited Warranty

Mopar’s 3 year/100,000 mile warranty on Mopar Powertrain cover the following Mopar Remanufactured (R) or Relabel (RL) powertrain products: gasoline long and short block engine assemblies, gasoline engine cylinder heads, automatic and manual transaxles and transmissions including heavy-duty transmissions. Parts and labor are covered when original installations and warranty repairs are performed by a Chrysler Group dealer. Mopar will reimburse the Independent Repair Facility (IRF) at the lessor of the repair facility’s rate or of the selling dealer’s warranty rate.

To activate the PowertrainWarranty, at time of sale complete the Mopar Remanufactured Parts PowertrainWarranty Registration via DealerCONNECT for both dealer installed retail and overthe- counter wholesale Mopar Reman Powertrain Components. At the time of sale, a copy of the limited warranty and registration card (PN 00PM4644) found in the component packaging must be provided to the customer.

Remanufactured 2.7L Sprinter Van Diesel Engine is covered by a 24 month/100,000 mile limited warranty. Remanufactured Sprinter Transmission is covered by a 36 month/100,000 mile limited warranty.

Remanufactured Cummins Diesel Engine components are covered by a 6 month/unlimited miles limited nationwide warranty.

Cummins and Sprinter Diesel Engines do not need to be registered using the Electronic Mopar Reman PowertrainWarranty Registration System. In order to validate warranty coverage, the customer must present the repair order complete with the following information: VIN, part number, serial number, date and mileage at time of repair.
 

Mopar Performance Parts Limited Warranty

Mopar Performance Crate Engine Assemblies – Crate engine assemblies are warranted for “parts only” “as delivered” against defects in materials or workmanship for 90 days from the date of purchase. The following covered components for Performance Engine Assemblies, which prove to be defective in materials or workmanship, will be replaced on an exchange basis for 90 days: cylinder blocks and all internal parts; cylinder head assemblies; intake manifold; core plugs; valve covers; oil pan; timing gear and/or chain and cover; water pump; gasket and seals.

Mopar Performance Parts with part numbers beginning with “P” are sold “as-is” without warranty coverage of any kind byMopar unless otherwise noted.

See Mopar Accessory Databook or Mopar Performance Catalog for more detail.
 

Mopar Lifetime Limited Warranty on Value Line Brake Pads/Shoes, Value Line Shocks/Struts and Value Line Mufflers

Dealer Installed:

The above Mopar products are warranted against normal wear and defects for 24 months/12,000 miles for both parts and labor.

Beyond the 24 months/12,000 miles, your Chrysler Group dealer will replace the worn or defective product for as long as the customer owns the vehicle on which the products were originally installed and is, therefore, not transferable to a subsequent owner of the vehicle. This warranty does not cover labor charges or applicable taxes.

Over-the-Counter or Wholesale:

Mopar parts sold over-the-counter or wholesaled are warranted against defects in workmanship or materials for 24 months/unlimited miles for parts (exchange) only.

HOW TO OBTAIN WARRANTY SERVICE

Where both parts and labor are covered warranty items, repairs will be made by any Chrysler Group dealership at no charge. Where parts only are covered, Chrysler Group dealership will provide replacement parts at no charge. It is recommended that you take your vehicle to your selling dealership or to the dealer who sold or installed your Mopar part or accessory. However, you may obtain replacement parts or service under warranty from any authorized Chrysler Group dealer.

WHAT IS NOT COVERED

Mopar warranties cover neither non-Chrysler Group nor non-Mopar parts, components or equipment. These warranties also do not cover the costs of any repairs or adjustments that might be caused by or needed because of the use or installation of either a non-Chrysler Group or non-Mopar parts, equipment, materials or additives.

Mopar warranties do not cover the costs of repairing damage or conditions caused by fire or accident; by abuse, negligence, or misuse (for example: driving over curbs, or overloading or racing the vehicle); by improper adjustment, alteration or failure to maintain the vehicle on which they are installed; or corrosion or damage caused by the use of caustic materials.

Mopar warranties do not cover parts installed on a vehicle used for racing or competition, nor do they cover the repair of any damage or conditions caused by racing or competition.

Mopar warranties do not cover the costs of repairing or replacing any part due to damage caused by poor or improper maintenance, contaminated fuels, or the use of fuels, oils, lubricants or fluids of a type other than those recommended in your Owner’s Manual.

Mopar warranties do not cover the costs of damage caused by environmental factors or Acts of God. “Environmental factors” include such items as airborne fallout, chemicals, tree sap, salt, 5 ocean spray and road hazards. “Acts of God” include such things as hail, floods, windstorms, lightning, tornadoes, sandstorms and earthquakes. Mopar warranties do not apply to parts installed on a vehicle that has had its odometer or emissions systems tampered with or disconnected, or that has been declared to be a total loss by any insurance company, or is rebuilt after being declared to be a total loss; or is issued a certificate of title indicating that it is designated as “salvage,” “junk,” “rebuilt” or words of similar import. Chrysler Group LLC will deny warranty coverage without notice if it finds that a vehicle is ineligible for warranty coverage because it has been salvaged or declared a total loss as set forth in this paragraph.

Mopar LimitedWarranties do not cover any incidental or consequential damages connected with the failure of the part under warranty. Such damages include lost time; inconvenience; the loss of the use of your vehicle; the cost of rental cars, gasoline, telephone, travel or lodging; the loss of personal or commercial property; or the loss of revenue. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Your warranties can also be restricted by Chrysler Group LLC, as set forth in the New Vehicle LimitedWarranty. If your new vehicle limited warranty is restricted by Chrysler Group LLC, coverage under your Mopar Parts and Accessories LimitedWarranties may also be restricted or denied.

OTHER TERMS

To the extent allowed by law, any implied warranties, including any implied warranty of merchantability or fitness for a particular purpose, are limited in duration to the duration of these express warranties. To the extent allowed by law, if the parts are installed on a vehicle used primarily for business or commercial purposed, no implied warranties apply. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

These warranties are the only express warranties made by Chrysler Group LLC for Mopar Parts and Accessories. Except where prohibited by law, this warranty is the sole and exclusive remedy.

No person, including a dealer or employee of Chrysler Group LLC has the authority to vary or change these warranties.

Michigan law governs this warranty to the extent allowed by law. Interpretation of the terms of this warranty must be done using Michigan law.

These limited warranties give you specific legal rights and you may also have other rights which vary from state to state.

NOTE TO DEALER

Mopar Warranty Registration and Replacement Procedures

The Dealer must notify Chrysler Group LLC whenever you install Accessory Upgrades. Transmit the Option Update via DealerCONNECT Service Tab > Vehicle Option Update.

For additional information, please contact our parts department at 808-564-9990

Dealer Information
Cutter CDJR & Fiat Honolulu 777 Ala Moana Blvd Honolulu, HI 96813 Get Directions
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